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At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three spanet leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

This is a role in the Support Services team as part of the Programs & Infrastructure directorate of Raytheon Digital Technology. The team supports a variety of Engineering Tools (Electrical, Mechanical, Systems, and Software) used in Unclassified and Classified Environments.

This person will be a key team member helping the organization deliver service excellence around the following activities: interfacing with program personnel and programs’ engineering and DT teams; coordinating resources to provide appropriate tool related services; helping users on programs effectively use tools; troubleshooting tool related problems; and tailoring tools to specific program needs. The ideal candidate has a passion for the challenge of learning new engineering tools and technologies.

What You Will Do

• Engage and consult with engineers on the implementation of engineering software solutions; assist programs in the use of and adoption of solutions and emerging technologies
• Manage installations and upgrades of engineering tools
• Deploy engineering applications. This includes software installations, configurations, integrations and user acceptance of the applications
• Provide general user support for engineering tools
• Set and manage customer expectations while ensuring priorities are optimally met
• Function as part of the virtual Support Service & Maintenance support team
• Support multiple customers and work within specific schedule and cost constraints

Qualifications You Must Have  

• Typically requires a degree in Science, Technology, Engineering, or Mathematics, (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations.
• Experience supporting tools for engineering disciplines (Software, System, Mechanical, Electrical, etc.) such as (but not limited to) DevOPS Tools (Atlassian Suite, Jenkins, Coverity, Artifactory), Matlab, DOORs, Cameo, Creo, Vivado, Ansys, LabView)
• Experience troubleshooting and solving complex engineering tool problems in a Windows, Unix, and/or Linux environment
• Experience applying principles and processes of software development

Qualifications We Prefer

• Understanding and implementation experience with AGILE software principles and/or SAFE
• System administration experience in Windows and/or Linux based system
• Experience deploying containers with Docker and Podman, and securing systems using CA Certificates and LDAPS
• Strong communication and presentation skills with the ability to interface with senior engineering leaders and program management personnel
• Strong ability to interact productively with end users, analysts, and customers in a dynamic team setting, and work in virtual environment where team members are not co-located

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Relocation assistance available provided final candidate meets eligibility requirements.

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm 

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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